​

Orders whose payment has been transferred/received to our company's accounts are delivered to the cargo company within 5 working days at the latest to be delivered to the consumer/customer. If the product is requested to be sent with another cargo company other than the contracted cargo company, the cargo fee will belong to the consumer/customer. Our company does not accept responsibility if the delivery time is prolonged due to the problems arising from the cargo company.

Please make sure that the address and identity information you entered are correct for the products to reach you quickly. Our company does not accept responsibility for the problems that may occur in case of wrong address and identity information.

​ During shipping, product damage may occur due to shipping. For this reason, when receiving the product, you should pay attention to whether there is a situation such as crushing, tearing or getting wet in the package. In such a case, you should not take delivery of the cargo and make a report to the cargo authority.

For changes to be made in the delivery information, an e-mail can be sent to hi @blkhole.co  address, provided that the delivery is made before shipping.

You can send an e-mail to hi @blkhole.co  address for delivery or other questions and comments.